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Career Opportunities

Located on Elm Street in Manchester, NH, Benefit Strategies is a leading provider of third party benefits administration to a diverse portfolio of clients and participants. If you have what it takes to be part of our growing team we’d love to hear from you.

The following job opportunities are currently available at our Manchester, NH location. Benefit Strategies, LLC is an Equal Opportunity Employer. Please send all correspondence to hr@benstrat.com. Interns are welcome to apply.



IT Support Specialist - Helpdesk

The ideal candidate will be friendly and outgoing and possess a positive attitude and work ethic, and will also show the ability to learn about our services.

Job Description: Provide end user support for in house terminal clients and a primary point for the Help Desk ticketing system.

Job Type: Full-time

Job Location: Manchester, NH

Required Experience: IT Support: 1 year

Duties and Responsibilities:

  • Work closely with employees to resolve network, software or hardware issues
  • Support Microsoft Office suite functionality
  • PC and thinclient maintenance including software and hardware troubleshooting
  • Windows Server Active Directory and Exchange user management
  • Maintain existing network infrastructure
  • Assures all installations are in accordance with manufacturer's specifications and best practices
  • Builds support documentation
  • Attend and actively participate in regular meetings
  • On call support as needed
  • Other duties as needed or assigned

Skills and Specifications:

  • Bachelor's Degree or equivalent in experience/certificates
  • One or more years Networking experience in a Support or Operations role preferred
  • Experience with Windows Server Operating Systems (2003-2012)
  • Experience with Windows Operating Systems (XP-8)
  • Knowledge of Active Directory, DNS, DHCP, Group Policy, IIS, File & Printer Sharing
  • Exchange administration preferred
  • Experience replacing workstation and server hardware
  • Must have exceptional communication and customer service skills
  • Ability to maintain professionalism, courtesy, and composure under pressure
  • Be trusted with confidential or HIPAA related information
  • Ability to take assigned projects to successful completion
  • Strong technical aptitude and ability to research and solve complex issues independently
  • Effectively communicate user errors and explain steps to avoid similar problems in the future

If you possess the necessary skills, we’re looking forward to speaking with you soon! Benefit Strategies, LLC is an Equal Opportunity Employer.



System and Network Administrator

Benefit Strategies is looking for a motivated Systems Engineer with effective customer service skills to join our team.

Job Description: Provide overall support to system and network infrastructure.

Duties and Responsibilities:

  • Work closely with employees to resolve network, software or hardware issues
  • Network device administration (Switching, Routing, Firewall/VPN, VLANs)
  • Windows Server Administration 2003, 2008, 2008 R2, 2012
  • Exchange Mailbox configuration and administration
  • VMWare and NAS/SAN Administration
  • Network/Systems report monitoring
  • Maintains existing network infrastructure
  • Assures all installations are in accordance with manufacturer's specifications and best practices
  • Builds support documentation
  • Attend and actively participate in regular meetings
  • On call support as needed
  • Other duties as needed or assigned

Skills and Specifications:

  • Bachelor's Degree or equivalent in experience/certificates
  • Two or more years Networking experience in a Support or Operations role preferred
  • Knowledge and skills to use advanced troubleshooting and installation of Windows Server
  • VMWare or other virtualization technologies
  • Experience with Windows Server Operating Systems (2003-2012)
  • Knowledge of Active Directory, DNS, DHCP, Group Policy, IIS, File & Printer Sharing
  • Exchange administration preferred
  • Must have exceptional communication and customer service skills
  • Ability to maintain professionalism, courtesy, and composure under pressure
  • Be trusted with confidential or HIPAA related information
  • Ability to take assigned projects to successful completion
  • Strong technical aptitude and ability to research and solve complex issues independently
  • Effectively communicate user errors and explain steps to avoid similar problems in the future